The Herald has an update of this story today. Sounds to me like Telecom were forgetting some pretty basic principles of information security.
Telecom's customer data open to ex staff - NZ Herald: "Former employees have questioned Telecom's security policies and one can still look up customer details despite having left his job two months ago.
Andrew Rozen, who worked in a customer service role from March to November last year, checked if he could access Telecom's Wireline database after accusations of a security breach this month."
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